Client Support with GERMAN – flexible working hours! (20-28-312899/KA)

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Take advantage of this unique opportunity to work in a Pharma company, which will provide you with a steady career and great package of benefits – flexible working hours, possibility of home office, friendly working environment, etc.

Responsibilities

• • Providing the highest level of customer service excellence to customers
  • Managing order management process for customers within the pharmaceutical/medicine division
  • Ensuring that customers´ needs are met in a timely and professional manner
  • Order processing in an accurate and timely manner
  • Maintaining and update individual customer forms, ensuring that all information is accurate
  • Maintaining knowledge of company products and customer service processes

POŽADUJEME

• • Advanced level of English and German
  • Experience in a call centre environment or any other customer service venue is an advantage
  • Superb communication and organizational skills
  • Proactive attitude in the workplace