IT Service Desk Specialist - international friendly firm! (20-28-316570/KA)

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz


Very nice INTERNATIONAL environment, SMALL firm where you find FRIENDLY, family-like group of colleagues.

We are seeking someone who speaks GERMAN and ENGLISH and who will join our team!

You will be responsible for

    • Daily communication (via phone and email) with the colleagues and customers in Asian countries
    • Receiving IT requests and incidents (by phone, e-mail or IT Self Service) and analysing and evaluating these requests (if necessary forward them to 2nd level of IT support)
    • Informing users about solving and fixing their requests
    • Maintaining the database (record all contacts in IT Service Desk tool)
    • Cooperating closely with other teams and departments
    • Supporting team, cooperation with other team members

You will be provided a proper training, therefore there´s no need for a previous experience.

Location: Prague 8

POŽADUJEME

How do you know you are the right fit for this position?

You have these attributes

    • High school/University degree
    • German language - fluent (C1)
    • English language - at least upper-intermediate (B1/B2)
    • Very good communication and analytical skills
    • Experience in IT support (it is an advantage but not must; we are open to people with no experience, but you need to be motivated :)

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Firma: Grafton Recruitment s.r.o.

Kontakt: Adámková Veronika

Kód: 20316570

Místo práce: Praha

Typ úvazku: hlavní pracovní poměr

Poznámka: vhodné pro absolventy

Plat: 34000 Kč/měsíc



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